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This tool has solely been researched by the WilsonHCG Innovation team.

Summary


Most organizations want to create a work environment that helps their employees succeed, but they struggle to translate employee feedback into timely, effective action.

At Glint, we recognized that a new approach was needed — one that truly helped leaders respond. Everything we do is designed to help people-driven organizations increase employee engagement, develop their people, and improve results.

...

  • Modern organizations are increasingly made up of a network of teams. In this new reality, focusing solely on the manager-employee relationship fails to take a critical piece of the puzzle into account: how people come together and perform as teams.
  • Glint empowers teams of all types to do their best work together by measuring and improving team dynamics and performance. By shifting the focus from who is on the team, to how they work together, Glint helps team members increase shared trust and purpose, leverage each other’s strengths, and deliver better results.

    Glint Team Effectiveness is designed to help teams identify their strengths and address their weaknesses so they can perform at their best.
  • Team Effectiveness leverages Glint’s On-Demand and Always-On Feedback channels, enabling teams to share feedback whenever they want. Our customizable survey content covers the key facets of team dynamics and performance — including decision-making, trust, and conflict resolution — as well as comparisons to external benchmarks.
  • Glint Team Effectiveness is designed to encourage ongoing feedback and sustainable improvement. Our program employs a lightweight approach that's easy to administer, while delivering key insights into each team's strengths and weaknesses. Real-time visibility and an intuitive design ensure that results can be quickly interpreted by managers and team members alike.
  • Help teams develop a strategy for success using Glint Focus Areas, best practice content, and suggested tasks based on team-specific dynamics. Guided Team Action Plans reduce time to action and increase alignment, growth, and performance.

Technology Demo Notes


Call Notes 5.10.2019 

  • Only employee satisfaction

    • You can import customer satisfaction, though

    • Have studies on the correlation b/w Glassdoor results with scores in here

  • Utilize AI in the following capacities

    • Predictive analytics

    • Natural language processing

  • Mobile accessible

  • How many questions do you find you get the best results at?

    • Depends, but rule of thumb: Quarterly; 22 items

  • 60 languages

  • Sample Q’s

    • How happy are you working at XX? (best represents engagement)

    • I feel satisfied w the recognition/praise i receive.

    • I have the resources I need to do my job well

    • I feel empowered to make decisions regarding my work

    • What else is on your mind?

  • Ability to skip Q’s

  • Allows for optional comment per Q

  • Shows 1 question at a time to focus the user

  • Content on a variety of topics

  • Scale: 1-5

    • This can be customized

    • 7 point scale is more predictive

    • Mid point provides better data

  • ACT Framework

  • Manager Access

    • Can toggle between surveys

    • Pre-populated reports

    • Heirarchy’s can be built into role types / user groups

    • HRIS integrations utilized for alignment

      • Auto-trigger capability

    • New Hire surveys

    • Exit surveys

    • Collects and groups feedback and comments

      • Separates recommendations from surverys

      • Collects across languages and provides in line translation

    • Begin Action Plan

      • Resources: curated external resources (LinkedIn Learning and an LMS could link here)

      • Suggested actions

      • Can add custom actions

  • Admin

    • Can export info to spreadsheets

    • Confidentiality statement would need to be in place, but this can be put into a BI tool

    • Have an attrition risk feature

      • Gives recommendations on where to intervene

    • Analyzes the comments from the survey and builds graphics

Additional Files

View file
nameGlint_Case_Study_FICO.pdf
height150
View file
nameMeasure+&+Improve+Employee+Engagement.pdf
height150

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