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This tool has solely been researched by the WilsonHCG Innovation team
Summary
ASSISTIVE INTELLIGENCE IS HERE TO STAY
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The most knowledgeable employee in your company is Olivia. Through the power of AI and NLP (natural language processing), Olivia can be the front-end on all your candidate communications and can answer every question your candidates might have.
Technology Demo Notes
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4.13.2018 Call Notes
In business since 2002
Artificial intelligence
Currently work with Disney, Sprint, Delta, P&G, Deloitte, CVS Health, etc.
Recruiting assistant
4 products can be bundled or un-bundled
Capture:
AI Texting & Bot on website as a chat widget
Engage candidates at point of sale/interest
Initial screen (location, experience, etc)
Include links to application
Only in english (planned for translation later this year)
Candidate Care
Ability to answer questions about the organization
Interprets thousands of questions to provide responses
Native translation - based on IP address when done on web...when done on texting it is based on country code
Schedule
Automating interview scheduling
Outlook or Gmail integrations
Apps available on Apple & Android
Reminders prior to interviews automatically
If a candidate asks for a cancel or reschedule, Olivia will adjust.
Integrations with video interviews pending (HireVue)
ERP
Referral collection tool
“I want to refer a friend”
Provide contact information
Olivia auto reaches out to the referral automatically
This info is tracked
Experience
Coming later in 2018
Sits on top of a career site
Javascript
Ability for a candidate to be recommended jobs
Incorporates IP address to offer openings relative to their location
77% of every candidate engaging with Olivia, tells Olivia thank you.
Response rates?
Open API
Ben to send list of integrations
GDPR Compliant - 1st week of May
Test Site: https://www.wayneentjobs.com/
Implementation/Training: Relatively Turn-key
Strenghts
- Natural language chatbox based AI.
- Designed to answer inbound questions regarding organisation and role while performing data capture / knockout questions if the candidate enquires about a job.
- Responds to / replies with fairly sophisticated natural language.
- Can be customised to the client's industry / business and use the requisite lexicon.
- Range of response / error handling is fairly sophisticated.
- Can be used to schedule interviews - more detailed demo and understanding required.
- Can integrate with other applicant lifecycle technology ( assessments, hireview ) via API and builds this into its workflow process.
- Latest version utilises geofencing and can display geo based roles / candidate information based on ip location lookup.
- Company has a good reputation in the AI / cognitive / ML sector.
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