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This tool has solely been researched by the WilsonHCG Innovation team

Summary


ASSISTIVE INTELLIGENCE IS HERE TO STAY

Over 75% of people that engage with Olivia say “thank you.” That’s 100% more than your ATS.

The internet hasn’t solved recruiting. It hasn’t made the experience better for job seekers engaging with your companies, and it hasn’t made it more efficient for recruiters. Our belief is that “assistive intelligence” can help do your job better, and our assistant Olivia is here to help.


CANDIDATE CAPTURE & SCREENING

Personal candidate engagement at scale.

Olivia can engage with your candidates through the web, mobile platforms, or social channels. With over 90% completion rate, she captures more people than your current process. She can also intelligently provide next steps and route “green light” candidates right to recruiters.


INTERVIEW SCHEDULING

Let Olivia find a time that will work for everyone.

You’re great at engaging and talking to candidates, but the back and forth of interview scheduling is still a ton of work. It need not be. Olivia as your assistant will handle all scheduling coordination. Unlike the other AI assistants, she’s built for recruiting.


ASK OLIVIA

So many questions, so little time.

The most knowledgeable employee in your company is Olivia. Through the power of AI and NLP (natural language processing), Olivia can be the front-end on all your candidate communications and can answer every question your candidates might have.


Technology Demo Notes


4.13.2018 Call Notes

  • In business since 2002

  • Artificial intelligence

  • Currently work with Disney, Sprint, Delta, P&G, Deloitte, CVS Health, etc.

  • Recruiting assistant

  • 4 products can be bundled or un-bundled

    • Capture:

      • AI Texting & Bot on website as a chat widget

      • Engage candidates at point of sale/interest

      • Initial screen (location, experience, etc)

      • Include links to application

      • Only in english (planned for translation later this year)

    • Candidate Care

      • Ability to answer questions about the organization

      • Interprets thousands of questions to provide responses

      • Native translation - based on IP address when done on web...when done on texting it is based on country code

    • Schedule

      • Automating interview scheduling

      • Outlook or Gmail integrations

      • Apps available on Apple & Android

      • Reminders prior to interviews automatically

      • If a candidate asks for a cancel or reschedule, Olivia will adjust.

      • Integrations with video interviews pending (HireVue)

    • ERP

      • Referral collection tool

      • “I want to refer a friend”

      • Provide contact information

      • Olivia auto reaches out to the referral automatically

      • This info is tracked

    • Experience

      • Coming later in 2018

      • Sits on top of a career site

      • Javascript

      • Ability for a candidate to be recommended jobs

      • Incorporates IP address to offer openings relative to their location

      • 77% of every candidate engaging with Olivia, tells Olivia thank you.

  • Response rates?

  • Open API

  • Ben to send list of integrations

  • GDPR Compliant - 1st week of May

  • Test Site: https://www.wayneentjobs.com/

  • Implementation/Training: Relatively Turn-key

Strenghts

  • Natural language chatbox based AI.
  • Designed to answer inbound questions regarding organisation and role while performing data capture / knockout questions if the candidate enquires about a job.
  • Responds to / replies with fairly sophisticated natural language.
  • Can be customised to the client's industry / business and use the requisite lexicon.
  • Range of response / error handling is fairly sophisticated.
  • Can be used to schedule interviews - more detailed demo and understanding required.
  • Can integrate with other applicant lifecycle technology ( assessments, hireview ) via API and builds this into its workflow process.
  • Latest version utilises geofencing and can display geo based roles / candidate information based on ip location lookup.
  • Company has a good reputation in the AI / cognitive / ML sector.

Opportunities

  • Claims to be 1.5 years ahead of the competition - no evidence of this displayed
  • Only available in US English.
  • Takes (on average) 45 days to “train” before deployment.



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