ERIN (Employee Referral Management)

Owned by Tom Sosnoski, created
Mar 17, 2022
4 min read

This solution has been researched solely by the WilsonHCG Innovation team.

Website https://erinapp.com/

Vendor Blurb

ERIN is an Employee Referral platform designed specifically as a mobile product that drives engagement and fully automates program administration. ERIN supports both internal and external referral programs and can be deployed across multiple countries, currencies, and for multiple complex programs, all run through their single hub technology.

Impressions

Strengths and Advantages

(where the solution stands out or shows impact potential)

  • Highly adaptable and able to support numerous complex program administration workflows with differing segmented policies, practices, payout methods and schedules, and in various languages

  • Vendor is partnership-focused and open to finding mutually agreeable solutions whenever possible (preferred pricing for WHCG clients)

  • Can be operated with an ATS integration or standalone (without significant loss of functionality)

  • Automation can remove almost all manual intervention within a referral program

Gaps and Challenges

(things that the solution overlooks or under-delivers on)

  • Nothing significant to note (excellent solution)

Risks

(anything that could affect ROI; cost, complexity, process gaps, etc.)

  • Not a vendor/solution issue, but the solution can’t go far in cases where the referral program’s reward and payout system is not enticing to employees (this responsibility lies with the company)

 

Overview of Solutions and Features

Solution Focuses
What it solves/achieves
How it works/notable features
Solution Focuses
What it solves/achieves
How it works/notable features

Mobile-First Design

Improves employee adoption and engagement by simplifying the referral process and bringing it straight to their personal devices (browser portal also available)

  • Whitelabeled Company App (published to Android and iOS app stores)

  • Fully customizable in how content/features are displayed, and the company branding used

  • Display differently depending on each user's country (currency, program policies, etc.) and/or level within the organization (if referral programs differ between employee segments)

  • Employees are notified when a new role has opened for referrals

    • Can send company-wide or to select talent demographics (as needed)

    • Quickly send roles to anyone their personal networks

Gamification and Adaptable Rewards Systems

Creates an engaging referral experience that motivates employees to participate, as well as providing a flexible framework to fit your reward system needs

  • Gamification and points systems that aren't tied directly to cash rewards by default, but can be used within your existing programs however you like

    • Adapt structure according to engagement outcomes (ie. do your employees make more referrals when direct cash payouts are involved or is engagement more long-lasting through points-based systems that equate to selectable rewards (ie. bike, iPhone, gift card, etc.)

  • Structure payout according to company policy and program needs

    • Single payment, dispersed payout schedule, etc.

  • Employees can track the progress of those they've referred along the hiring journey

Full Program Automation

Minimal-to-zero manual intervention required to implement, engage and train employees, run the program, and manage the tracking and payout processes

  • Integratable with your payroll system

    • Notify them when an employee is eligible for payout

    • Receive updates on completed payouts, as well

    • Ensure that payouts reflect employee statuses (ie. not to recently/soon to be departed employees, etc.)

  • ERIN designs referral workflows according to your program’s specifications

    • Create workflows unique to role types, employee levels, regionalization (legislation compliance, tax processes, company policy, etc.)

  • Designed to require little or no manual intervention, ERIN loops all stakeholder into the various stages of your program while provided full transparency (or select transparency, as needed) throughout the process

  • Referral Network (for external referral programs)

Analytics and Reporting

Track program administration, engagement metrics, and reward payouts

  • See how your users are interacting with your platform/program

  • Know where top referrals are coming from and which submission methods are preferred by your users

  • See where participation is working across your organizations

    • Break it down by departments, teams, locations, etc.

      Which roles see the most/least participation and positive hiring outcomes

Supported Regions (NAM, EMEA, APAC, LATAM)

  • Global solution

  • Data centre opening in EMEA in 2022

Average Time-to-Implement

  • 30-days for non-whitelabeled setups

  • 60-days for whitelabeled setups

Language Capabilities

  • 15 different languages world-wide (and growing)

Ideal Scope and Scale (Specialized, High-Volume, etc.)

  • Works best for larger-scale companies where program administration is a genuine burden and engagement is challenging to nurture

Required/Optimal Integrations

  • ATS XML feed for jobs to easily port into the platform

Reporting and Analytics Features (In-Platform and/or Exportable Data)

  • In-platform and exportable data options

Integrations Currently Supported

  • Workday and others (see partner list on website)

 

Resources and Collateral

YouTube Channel/Product Video: https://www.youtube.com/channel/UCK-Y6p-VRiLVwJsb7Ymq1kQ

 

Additional Links
URL
Description
URL
Description

 

 

 

 

Screenshots, Images, and Attachments (paste/upload into boxes below)

ERIN Demo with WilsonHCG

 

 

 

Pricing

  • Based on number of employees

  • Roughly $2-3 USD per full-time employee/month

  • Whitelabelling fee of $4,500 USD

  • One-Time SSO and ATS Integration Fees: $1k-1,500 USD

Typical Duration of Agreement

  • 12-24 month durations

Pilot/Trial Opportunities

  • ERIN offers access to a free version of their platform on their website, but will also engage with new clients flexibly (case-by-case)