Carrier Contact Numbers and Emails
- Jacob Adkins (Unlicensed)
Carrier Important Numbers and Emails Resolution Document
Issue | Contact Info |
Carrier email, Workday/SSO Access, Carrier password reset | ATOS 1-833-300-4079 |
Changes to reqs (number of openings, level, etc) | Peopleservices.us@carrier.com and copy Amertalentacquisition@carrier.com |
Request to launch Background Check if cannot action in Workday or CN missed entering SSN/DOB | Peopleservices.us@carrier.com and copy Amertalentacquisition@carrier.com |
Request to move CN back to Background Check if Candidate has rejected offer AFTER being moved to Completion | Hrconnect@carrier.com and copy Amertalentacquisition@carrier.com |
Req is not functioning as normal; a true one-off if req seems “broken” in some way (i.e., offer letter not recognized by Workday) | Hrconnect@carrier.com and copy Amertalentacquisition@carrier.com |
Candidate did not enter SSN/DOB and RC moved forward to Background Check, disabling the ability for CN to enter | Candidates will need to call People Services, using the guidance below to provide SSN and DOB Ask them to call the solution center and inform that they are in a hire process and need to provide personal info. Solution Center contact info is: 833-819-1257 – Select Option 2
RC will need to send email to Peopleservices to launch background check (info above) |