Basic Team Information and Expectations
SLAs for req assignment is 24 hours from the date received and intake completion SLA is within 7 days of receipt. If the hiring manager does not complete intake with you (misses, reschedules) within 7 days of the date received, notify your ROM.
Reqs and candidates are to be kept up to date on a daily basis.
All outreach for the day must be input by day’s end
All candidate statuses must be updated live/day’s end at the latest (dispositioned candidates, outreach input candidates moved to interview, offer, etc.)
Self audits are expected to be completed to minimize occurrences on team audits
Team audits are expected to be completed by deadlines notes.
Candidate sources must be aligned correctly as we report on this information.
Candidate statuses are to match in Wilson ATS & Client ATS at all times