Basic Team Information and Expectations

SLAs for req assignment is 24 hours from the date received and intake completion SLA is within 7 days of receipt. If the hiring manager does not complete intake with you (misses, reschedules) within 7 days of the date received, notify your ROM.

• Reqs and candidates are to be kept up to date on a daily basis. 

• All outreach for the day must be input by day’s end

• All candidate statuses must be updated live/day’s end at the latest (dispositioned candidates, outreach input candidates moved to interview, offer, etc.)

• Self audits are expected to be completed to minimize occurrences on team audits

• Team audits are expected to be completed by deadlines notes.

• Candidate sources must be aligned correctly as we report on this information.

• Candidate statuses are to match in Wilson ATS & Client ATS at all times