PEGA Systems

Open

This tool has been solely researched by WilsonHCG Innovation Team

One of some of tools used by KellyOCG

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

Overview

Customer Engagement
Move past traditional CRM systems to a true journey-enabled, customer engagement suite. Learn how Pega is helping enterprises revolutionize their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform.

Marketing
Engage customers with real-time 1:1 marketing on any channel.

Sales Automation
Intelligently guide sales professionals and automate the sales process.

Customer Service
Serve, satisfy and engage every customer with digital customer service.

Customer Decision Hub
Maximize customer value by acting with relevance and consistency.

Field Service
Increase field technician productivity through optimized workflows.

Co-Browse
Get on the same page as your customers. Literally.