MaritzCX

This tool has solely been researched by the WilsonHCG Innovation team.

Summary


Drive the Value of Your Customer Experiences Higher

MaritzCX offers customer experience management for big businesses. You deserve customer experience (CX) programs that drive high value and high return. We help you achieve increased customer retention and lifetime value through our software platform integrated with our research services and best practices.

MaritzCX started with the simple idea that businesses need more than scores and reports to meet their customer experience (CX) challenges in the 21st century – and that idea drove us to combine the deep expertise of a proven research leader with the speed and innovation of a modern tech startup. The result is a faster, smarter approach to CX that gives businesses the power to see, sense, and act on the experiences of every individual customer – across every touchpoint — live.

With MaritzCX, businesses constantly discover new insights about their customers. They always have instant access to the CX information and resources they need to drive organizational change. And they never have to guess about how to earn the loyalty of customers.


The MaritzCX Software Platform

Turn mountains of raw data into business-changing insights

The MaritzCX technology platform gives you the power to collect and combine customer data from a virtually unlimited number of different sources and touch points, separate the valuable feedback from the rest of the noise, and then transform all that data into valuable, actionable information you can share with everyone who needs it.


MaritzCX Research Services

Experience the connection between quality CX research and tangible business results

MaritzCX research services and experts can help you collect deeper, richer, and more meaningful information about all of your customers—and then quickly convert it into more loyal and satisfied customers, more enlightened employees, and higher profits for your business.