Questback

Owned by Jakub Mormul (Unlicensed)
Apr 12, 2018
2 min read


This tool has solely been researched by the WilsonHCG Innovation team.

Sumamry


DRIVE. CARE. INNOVATE

Questback was founded on the simple premise that people matter and are able to provide the insights necessary to drive business success. We build scalable solutions designed to help global enterprises achieve competitive advantage by enhancing employee productivity and customer loyalty through a culture of trust.

Questback solutions are purpose-built to facilitate meaningful dialogue across the full engagement lifecycle, seamlessly capturing ad-hoc, scheduled, process-based and on-demand feedback.

These solutions enable organizations to gather insights and affect meaningful change while building deeper connections with employees and customers through trust. It combines the power of dialogue and transparency with capabilities to analyze feedback and transform insight into tangible business results.

We serve thousands of companies in more than 50 countries across the globe, helping them improve employee engagement, customer experience and market insight. Founded in 2000, Questback has become a global leader in enterprise feedback by delivering purpose-built feedback solutions designed to help you capture insights from the people essential to your enterprise.


SCALABLE, CUSTOMIZABLE SOLUTIONS WITH MEASURABLE BENEFITS

Customer Experience: Harness the power of the customer voice through customized feedback.


Market Research: Questback solutions help you gain insight about customers, markets and competitors.


Human Resources: Find new ways to help your team excel by conducting employee feedback surveys.


Marketing: Be at the forefront of your industry through gathered insights.


EMPLOYEE INSIGHT

  • Engagement
  • Alignment
  • Leadership
  • Journey

CUSTOMER INSIGHT

  • Touchpoint
  • Experience
  • Retention
  • Innovation