TextRecruit

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Summary

TextRecruit is a candidate and employee engagement platform that leverages text, chat and AI to optimize the hiring funnel. Our platform serves some of the largest employers in the world including UPS, Aramark, Sodexo, US Marines, Randstad, VMware, Kindred Healthcare and others. In addition, TextRecruit serves as the preferred text and chat communication platform for over 15 technology partners including ADP, Taleo, Workday, Careerbuilder, iCims, Jobvite, SmartRecruiters, Greenhouse and others.

This award winning platform is used throughout the employee lifecycle to simplify sourcing, recruiting, interviewing, onboarding, payroll, benefits, open enrollment, emergency preparedness, and more. We integrate with your ATS, HRIS, job board and LinkedIn, or can be used independently.

Speed is your greatest recruiting asset - Leverage text message, live online chat and artificial intelligence to hire better people, faster.

  • Attract - TextApply and JobChat lets job seekers apply for your job openings over text message and live chat.
  • Recruit - TextRecruit helps you communicate with your candidates over text message and live chat at scale.
  • Engage - TextHR helps you communicate with your employees over text message and live chat at scale.
  • Collaborate - TextReach helps you manage projects and coordinate with your team over text message.

Attract

Get more applicants with TextApply & JobChat

  • Widen your net. Attract, capture, and nurture more talent by enabling job seekers to text-in and apply to your career openings from anywhere.
  • Convert clicks into conversations. Allow job seekers to chat with a live recruiter directly on your career site. Embed your personalized JobChat link, answer candidates' questions, and reduce your drop-off rate.
  • Automate your screening process. Our Automated Recruiter Interface (ARI) is your trusted enterprise AI recruiter that intelligently texts and chats with your candidates to quickly help you identify and connect with the right talent.


Recruit

Communicate with candidates using TextRecruit

  • Faster down the funnel. Personalize text messages to multiple candidates at once and reach them faster than ever. Our clients are seeing a 37% response rate in 12 minutes on average.
  • Automate recruiting tasks. Save recruiters’ time by automating sourcing, screening and scheduling so they can focus on what they do best - evaluate fit and build relationships.
  • Less waiting, more relationship-building. Leveraging text as a medium significantly reduces the time it takes to hear back from your candidates and enables you to build more personal relationships. Better relationships breeds better talent.


Engage

Reach employees using TextHR

  • Onboarding made easy. No more chasing down employees to have their paperwork done. Leverage AI to help automate your onboarding process - the faster it gets done, the sooner your new hires can start adding value to your organization.
  • Prepared for any event. Whether it's an open enrollment reminder, work shift change, or an emergency alert, you'll always be prepared and can trust your employees will be notified.
  • Help your team help you. Referrals have proven to be one of the most effective ways to recruit talent. Let your colleagues know when new roles are open in real-time.


Engage

Picture of the TextReach mobile app that enables team communications

Collaborate

  • Manage team projects over TextReach
  • No emails. No apps. No problem. Unite all your employees in one place, make collaboration easy for everyone, and stay on top of moving people, parts, and projects without having to download an app.
  • Agile and adaptable. Change is inevitable, but you'll be able to quickly respond to any shifts and get your team back on the same page, so you can minimize loss in productivity and maximize impact.

Additional Resources


Technology Demo Notes

8.15.2017 Call Notes

  • Looking at this for our client, and their ATS is Taleo - UPMC
  • Founded in 2014
  • 37% response rate
  • 12 min avg response time
  • Decrease time and cost to hire
  • Have worked with staffing and recruiting companies in the past
  • 5 products
    • Both capture the candidate information (phone number) to continue the information
    • Schedule text message campaigns - they work with us to develop templates
    • Reporting on effectiveness of outreach (see time of day getting most responses)
    • Has a chrome extension - lightweight integration with ATS
    • Can pull full API integration if we wanted to automate messages sent based on workflow statuses
    • JobChat - chat bot that lives on careers page or clients' careers page (powered by a.i., Ari)
    • TextApply - inbound marketing tool - candidates can call in to apply or you can layer Ari over the tool to improve candidate experience - RCs can send this information to candidates
    • TextRecruit:
  • ATS Integration - Here are the details of the integration:
  • TR charges a $2,000 one-time set-up fee
  • iCIMS charges a connector fee (anywhere from $300-1000/month)
  • Integration requires iCIMS, WilsonHCG and TextRecruit involvement - iCIMS assigns a rep, our integration lead Megan Garrett and most likely you would be the 3 people involved
  • TR typically allots about 30 days to complete the integration
  • Integration delivers data congruency (syncing your iCIMS database to TextRecruit) and stage change automation (associate automated messages with stages in iCIMS)
  • Your team would still use the Chrome Extension to send messages without leaving iCIMS and to view candidate message history

Data from 1 week Demo: https://docs.google.com/a/wilsonhcg.com/presentation/d/19ha4SK0RfpXmvwpkxKbB4WKGL_VLmEfT2fhzeXS71oM/edit?usp=sharing

TextRecruit Overview Video

TextRecruit Campaigns

TextRecruit Chrome Extension