SkillSurvey

This tool has solely been researched by the WilsonHCG Innovation team.

Summary

Our Approach

We’re on a mission to improve hiring and credentialing through technology that delivers faster, more reliable, data-driven insights.

We are obsessed with how smart technology and the science of human behavior can transform burdensome processes into streamlined, automated business practices and uncover insights that matter.

Reference Check

Gain insights that help you find and hire great people faster. SkillSurvey Reference® helps you create an automated, engaging reference checking process that gives you meaningful feedback. The best indicator of future success is past performance. Get more insights on your candidates with an online, automated reference checking solution that works for everyone.

• Speed hiring processes - Easily configure and automate referencing workflows in the cloud. Choose from hundreds of job-specific surveys that ask references about the soft skills that lead to success, or use your own questions. Faster hiring is a top reason to rethink reference checking – but it’s just one of many.
• Reach more references easily - Make it easy for your references to respond to a survey wherever they are, on any device – even via text messaging – so you can reach more references (typically four or more) than you could by phone. Recruiting globally? Let your candidates – and their references – respond in their native languages.
• Lower first-year turnover - Use predictive analytics and data-driven reporting to minimize the likelihood of making a bad hiring decision. SkillSurvey’s Pre-Hire 360® process is proven to reduce first year turnover 35%.
• Reduce bias from hiring and improve compliance - Developed by I-O experts, our patented Pre-Hire 360® workflow is predictive, reliable and supports compliance with EEOC statutes.
• Integrate seamlessly - Get more from your existing HR technology without disrupting processes. SkillSurvey Reference® integrates easily so you can start or track candidate reference checks right from your ATS or CRM.

Source Talent

Get proactive about passive candidates. Build new, reliable talent pipelines. SkillSurvey Source® helps you find new candidates through references and referrals.  Good people know good people. So take advantage of your reference and referral networks – combine SkillSurvey Source with SkillSurvey Reference® to build a high-quality, highly relevant talent pipeline.

• Grow your candidate pipeline and boost your talent brand - Create custom branded opt-in pages, links and forms to recruit not just references and referrals, but also visitors to your website and careers page. Don’t be passive about your pipeline – follow the tips in our Passive Candidate Engagement playbook.
• Increase pipeline quality and decrease time to fill - Get a head start on newly opened positions with a powerful talent database at the ready – then use smart dashboards to visualize the up-to-date candidate information. Get creative about sourcing – build an up-to-date database of new candidate leads.
• Automate candidate tracking, alerts and messaging -  Get notified when new leads match role or location needs, flag relevant talent for future consideration, and send targeted messages to individuals or groups to promote open positions. See how automation can supercharge your passive candidate management.
• Maximize your recruitment technology investment - Get more value from your existing HR technology. We integrate with your CRM so you can work in your system of record for greater consistency, efficiency and results.

Credentialing/Peer Referencing

Provider peer referencing is changing. SkillSurvey Credential OnDemand® digital peer referencing brings the process online and speeds the credentialing process. Boost provider satisfaction, cut delays, and start billing for medical services sooner.

• Speed peer referencing - Get your applicants off the bench and treating patients sooner. Physician applicants and responders can provide immediate input from any device, speeding the most time-consuming aspects of the verification process to days instead of weeks. Check out our infographic on the top cause of credentialing delays – and the costly impact they can have.
• Conduct peer referencing online - Eliminate the peer referencing bottleneck and start receiving complete, legible feedback in less than three days. Send digital questionnaires with the click of a button and references respond using any smartphone, tablet, or computer. Use real-time data to keep department chairs and committee members up to date on red flags and applicant status.
• Cut paper and automate processes - No longer should your team be emailing PDFs or ever waiting by a fax for a peer reference response. Bring the full process online and automate reminders to improve response rates. Set red flag alerts for potential issues or delays, and customize your settings to meet your quality and compliance needs. Evaluating peer referencing or other credentialing solutions? We are nothing like the other providers, no other vendor has been able to deliver the digital peer referencing capabilities we’ve brought to market.

Deliver a first-class peer reference experience - Make things easy and quick for your peer references to respond. With Credential OnDemand® digital peer referencing, we simplify and streamline the process, allowing providers to respond at a time when it’s convenient for them.

APR 2020 Demo Notes

SkillSurvey’s additional product offerings

• Skillsurvey Team
• Randy Bitting (Career Readiness)
• Danielle Johnson (Product – Post Hire)
• Barb (Credentialing)
• Career Readiness
• Rankings in comparison to NACE database
• Provides evidence that they have demonstrated these skills in the workplace
• Provide analytics to institutions, companies hosting summer internships, how their students/interns were rated compared to national averages
• This can be broken down by competency
• 165 institutions have launched this
• Where do you find most of your clients, leveraging this in the process?
• Started with campuses & how they can help close the skills gap
• See this moving to professionals, workforce development, and below.
• Not yet, more info coming next year on this:
• Sourcing
• Market Intel
• Summary: May have potential in the future. Appear to have market insights that could prove valuable in presentation, but no direct access into the tool yet.
• Post Hire
• Possible steps in the process:
• Reference Check
• Recruiting Process Evaluation
• Onboarding Evaluation
• Engagement Survey
• New Hire Evaluation (mgr)
• Exit Interview
• Noticed disparate systems are being leveraged to track surveys at different parts of the process
• Goal is to bring it all together and add automation to the process
• All communications are branded with logo & colors
• Are actionable insights developed?
• No, not at launch. In the future, they will start building norms & benchmarks.
• How are comments managed?
• All surveys are confidential. Except supervisors feedback on an EE, after the 1^st 90 days.
• Looking at potential for candid comments.
• Will have integrations in the future – ATS & HRIS
• Summary: Introductory product that allows for the merging of surveys, but the product is in early stages of development, far behind where other tools stand. No comments analysis, which tends to be the time-consuming part of consolidation.
• Credentialing
• Is this something you see your clients TA teams, HR, or Medical Staff office managing?
• Typically, Medical Staff office.
• Provides automation, if clients manage on paper.

Additional Resources

Technology Demo Notes

How it Works:

• The reference-check is performed by sending an email to job candidates, who then input their references’ contact information into SkillSurvey. Each reference then receives a link to a job-specific survey that allows them to rate the candidate on previously-observed, on-the-job behaviors. The responses are aggregated and sent back to the recruiter or hiring manager in the form of a report.
• References respond with candor and open comments because, in true 360-fashion, replies are aggregated and remain confidential.

Benefits:

• Receiving multiple (5+) references from every candidate.
• Helps expand passive candidate pool: They ask the candidates/respondents if they’re interesting in receiving info on new jobs: at least 1-2 out of every bunch thus far said yes. Approx 30% are interested in looking at new jobs.
• One of the few tools that measures honesty and integrity.
• 360 degree feedback- allows for peer-to-peer
• Reduces screening/reference check period to less than 48 hours.
• Reduction in turnover costs

Languages:

• Chinese (simplified)
• Spanish
• French
• German
• Portuguese (Brazilian)   

Who is their direct competition?

• Phone, Background Screeners, and Assessments.

What differentiates SS from the competition?

• Response Time (typically 1 day)
• Cost charged per candidate not reference
• Information/ Feedback that you have access to
• 60% of their business Is Healthcare. Just launched the Physician Credentialing piece of their solution. Only company that has this.

Brief Summary

1. SkillSurvey Reference^® is a cloud-based, data-driven solution that helps organizations quickly obtain useful and predictive insights on candidates’ soft skills from a candidate’s references. It helps make their referencing process highly efficient — saving time and money. And, it helps hiring managers better identify and hire the talent that drives business success.
2. With the addition of SkillSurvey Source^®, organizations can quickly build new pipelines of talent from references and referrals to fill open positions in less time.
3. SkillSurvey Credential OnDemand digital peer referencing brings the process online and speeds the credentialing process. Boost provider satisfaction, cut delays, and start billing for medical services sooner. Get completed peer references returned in days vs. weeks.
4. SkillSurvey Career Readiness™ helps you prepare students for a successful transition. It’s a proven HR solution that provides feedback on the critical competencies desired by employers following student work experiences.
5. Once hired, SkillSurvey Post-Hire Solution helps organizations understand employee and supervisor satisfaction at key stages of a new hire’s early tenure. By pinpointing areas of improvement in the recruiting, hiring, and onboarding processes, companies can dramatically improve early employment satisfaction during this critical time.

Related articles